Resolved -
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
May 20, 16:08 UTC
Update -
Copilot is operating normally.
May 20, 16:08 UTC
Update -
The issues with our upstream model provider have been resolved, and Claude Sonnet 3.7 is once again available in Copilot Chat, VS Code and other Copilot products.
We will continue monitoring to ensure stability, but mitigation is complete.
May 20, 16:07 UTC
Update -
We are continuing to work with our model providers on mitigations to increase the success rate of Sonnet 3.7 requests made via Copilot.
May 20, 14:59 UTC
Update -
We’re still working with our model providers on mitigations to increase the success rate of Sonnet 3.7 requests made via Copilot.
May 20, 14:15 UTC
Update -
We are experiencing degraded availability for the Claude Sonnet 3.7 model in Copilot Chat, VS Code and other Copilot products. This is due to an issue with an upstream model provider. We are working with them to resolve the issue.
Other models are available and working as expected.
May 20, 13:33 UTC
Investigating -
We are investigating reports of degraded performance for Copilot
May 20, 13:10 UTC